Privacy Policy

1. Introduction

Farvision Digital ("Company", "we", "our", or "us") operates digital software applications, cloud utilities, and SaaS tools, including FilesToSheet (available at filestosheet.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software applications.

2. Information We Collect

We collect information to provide better services to our users. The types of information we may collect include:

• Personal Information: Email address, account credentials, and contact details provided during user registration or support requests.
• Payment & Billing Data: Transaction details and purchase history. Payment card details are directly processed by PCI-DSS compliant payment gateways (such as Razorpay, Stripe, or PayPal). We do not store credit card numbers on our servers.
• Usage Data: Log data, IP address, browser type, device information, and document conversion usage metrics.
• User Uploaded Files: Documents uploaded to SaaS tools like FilesToSheet are processed solely to execute data extraction/conversion as requested by the user.

3. Data Processing & Document Retention

User-uploaded files processed through our applications are stored securely in temporary cloud storage strictly for processing purposes and are automatically deleted after processing cycles according to automated system retention policies.

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our software applications and web tools.
• To process transactions and issue credits or subscriptions.
• To provide customer support and respond to user inquiries.
• To comply with legal and payment gateway regulatory obligations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using standard HTTPS/TLS protocols.

6. Third-Party Services

We may share necessary data with trusted third-party service providers (such as payment gateways, hosting infrastructure providers, and authentication services) exclusively to enable our core software operations.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Farvision Digital Support
Email: farvisiondigitalmedia@gmail.com